Terms of service

Last updated: October 2, 2026

1. Overview

This website is operated by Vellarta. Throughout the site, the terms "we", "us" and "our" refer to Vellarta. By visiting our website or purchasing from us, you agree to these Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy and Refund Policy. If you do not agree, please do not use this website.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state, to place an order. You agree to provide accurate, current and complete information when placing an order.

3. Products and Descriptions

We make every effort to display product colors, sizes and details accurately. Colors may look slightly different depending on your screen settings. Measurements are approximate. If a product is not as described, your remedy is to return it under our Refund Policy.

4. Pricing and Payment

All prices are shown in US dollars (USD). Prices and availability may change without notice. Payment is taken in full when your order is placed. Please see our Payment Policy and Billing Terms for details.

5. Orders

Your order is an offer to buy. We accept it when we send your order confirmation email. We may refuse or cancel an order, for example if an item is unavailable, a pricing error occurs or the order appears fraudulent. If we cancel a paid order, you will receive a full refund.

6. Quantity Discounts

Automatic quantity discounts (for example, a percentage off when you buy multiple items) are applied in the cart and at checkout as displayed on our website. Discounts cannot be exchanged for cash and may be changed or ended at any time. Discounts already applied to a completed order are honored.

7. Shipping, Returns and Refunds

Shipping is governed by our Shipping Policy. Returns, refunds and cancellations are governed by our Refund Policy.

8. Intellectual Property

All content on this website, including text, graphics, logos and images, is owned by or licensed to Vellarta and protected by intellectual property laws. You may not copy or reuse it without our written permission. See our Intellectual Property & DMCA page.

9. Acceptable Use

You agree not to use this website for any unlawful purpose, to attempt to interfere with its security or operation, or to submit false or misleading information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or practices.

11. Limitation of Liability

To the fullest extent permitted by law, Vellarta is not liable for any indirect, incidental or consequential damages arising from your use of this website or our products. Our total liability for any claim relating to an order will not exceed the amount you paid for that order. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

12. Indemnification

You agree to indemnify and hold Vellarta harmless from claims arising from your breach of these Terms or misuse of the website.

13. Governing Law

These Terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-law rules. Any dispute will be handled by the state or federal courts located in Multnomah County, Oregon, unless applicable law gives you the right to bring a claim in your own state.

14. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website means you accept the updated Terms.

Contact Information

Store Name: Vellarta

Address: 3260 NE Columbia Blvd, Portland, OR 97211, United States

Email: support@vellarta.com

Phone: +1 (541) 299-2070

Customer Service Hours:
Monday–Friday: 9:00 AM – 5:00 PM (PT)
Saturday–Sunday: 11:00 AM – 3:00 PM (PT)

Our customer service team responds to all inquiries within 24 hours on working days.